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FirmwareUpdatingOfScanners / FirmwareUpdatingOfScanners :
By - November 10, 2020, at 08:14 AM

Why Updating Failed and Prompting "Communication Error"?

When Updating from an Old version to the Latest version, it's likely to come across "Communication Error" issue.
This is because the Latest Firmware is too large for old version, the Heap Allocation is not large enough to accept the latest firmware, so the "Communication Error" will appear in the Prompt Box.
To solve this kind of issue, the best way is to Contact our Newland FAE to give you advice on Updating, or try on your side updating in turn from lower version to upper version.

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